Order Tracking
Track Your Order
Once your order ships, you will receive a confirmation email with your tracking number and a link to track your package. Most orders ship within 1-2 business days.
How to Track
- Check your email for the shipping confirmation from Kordello
- Click the tracking link in the email
- You will be directed to the carrier's website with real-time updates
If you created an account, you can also view order status by logging in and visiting your order history.
Common Carriers
- Small packages: UPS, FedEx, USPS
- Large/freight items: Various LTL carriers (tracking provided via email)
Delivery Issues
If your tracking shows delivered but you haven't received your package, please:
- Check with neighbors or other household members
- Look for a delivery notice or attempt card
- Wait 24 hours (packages sometimes show delivered before actual drop-off)
- Contact us if the package doesn't appear within 48 hours
Need Help?
Contact us with your order number and we can provide a status update.
Email: support@kordello.com
Phone: (800) 555-4739